The delivery time varies based on your location, but most products are delivered within 4 days for Continental Portugal and within 6 days for Azores and Madeira Island. You will be provided an estimated delivery date at checkout and in your order confirmation email.

Standard shipping costs €4,99 for Continental Portugal and €7,99 for Azores and Madeira Island. 

Yes! You can pick up your order at JustPhone Office for free! Please visit our contact page for the address.

We accept returns within 14 Days from the date of delivery. Items must be in their original condition with all packaging and receipt. You can review the policy here.

You can change your shipping address by logging into your account and updating the details before placing an order. If you’ve already placed an order, please contact customer support to check if an update is possible before the item ships.

Once your order is processed, you’ll receive a shipping confirmation email with a tracking number. You can use this number to track your order on the carrier’s website.

You can reach our customer support team via email, phone, or enquiry form on our website.

If you notice an error in your shipping address, contact customer support as soon as possible. We will do our best to correct it before the item ships.

We only ship within Portuga.

Depending on item availability and shipping locations, your items may arrive in multiple packages. We will provide tracking information for each shipment.