Delivery Methods and Shipment

JustPhone ships in Continental Portugal and Azores and Madeira Island. Shipping is free on all orders. At time of checkout, you may also opt for free store pickup.

Continental Portugal

You can place your order until 12 p.m. of each business day and that will be delivered in the next 2-3 business days by the carrier Nacex. 

Standard Shipping:

• Estimated delivery time: 2-3 business days
• Cost: €0,00
• Carrier: Nacex

Azores and Madeira Island

We ship to the islands of the Azores and Madeira by CTT in about 3-5 working days.

Standard Shipping:

• Estimated delivery time: 3-5 business days
• Cost: €0,00
• Carrier: CTT

Free Store Pickup

You may chose to pick up your order at JustPhone office for free.

How can I track my order?

Once you have completed the order, an email with the tracking information will be sent to you. 

Need help?

Contact us at [email protected] for questions related to refunds and returns. You may also visit our FAQ page for common queries.